Contact Us
Questions about our reviews, a correction to flag, or feedback on one of the US online casinos we've covered — whatever's on your mind, we want to hear it. This page explains how to reach us and what to expect when you do.
Send Us a Message
The best way to reach the editorial team is by email at [email protected]. We review every message and aim to respond within 48 hours on business days. For complex queries — particularly anything relating to bonus terms, payout rates or licensing details — it may take a little longer, but we will always reply.
What We Can Help With
- Review accuracy: If you spot a detail that looks out of date or incorrect, tell us. We take factual accuracy seriously and will investigate promptly.
- Casino feedback: Had an experience — positive or negative — with one of the casinos listed on this site? Your first-hand account helps us keep our assessments honest and current.
- Editorial suggestions: Think we've missed a casino worth covering, or a topic that deserves a dedicated page? We're open to suggestions from readers.
- Partnership and advertising enquiries: Commercial enquiries are welcome at the same address. Please note that commercial relationships do not influence editorial rankings or ratings.
- Responsible gambling concerns: If you or someone you know needs support, please visit our responsible gambling page for resources and guidance, including national helpline information. We can also point you to state-level support services if you let us know your location.
A Note on Editorial Independence
Casino earns revenue through affiliate commissions when readers follow links to casino sites. That commercial relationship never determines which casinos appear at the top of our rankings — position is set by our editorial assessment of payout rates, licensing, game range and player experience. You can read more about who we are and how we work on our About Us page.
Response Times
| Type of enquiry | Expected response |
|---|---|
| General questions | Within 48 hours |
| Factual corrections | Within 48 hours — reviewed as a priority |
| Commercial and partnership | Within 3–5 business days |
| Responsible gambling referrals | Same business day where possible |
Before You Write
Many common questions are already answered elsewhere on the site. You may find what you need faster by checking one of these pages:
- Responsible gambling tools and support services — including self-exclusion programmes, deposit limits and national helplines available to US players.
- Terms and conditions — covering how this site operates, affiliate disclosures and your use of the content we publish.
- About Us — our editorial approach, how we research and verify casino information, and what "highest payout" means in our reviews.
Privacy and Your Message
Information you share with us by email is used solely to respond to your enquiry. We do not sell or share reader correspondence with third parties. If your message includes personal details such as a username, transaction ID or state of residence, we treat that as confidential and use it only to assist you. Please do not send payment card numbers, passwords or other sensitive financial credentials — we will never ask for them.
Ready to get in touch? Email us at [email protected] and a member of the editorial team will get back to you. We read every message.